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What is AutoSLM?
Lead Management and Customer Relationship Management (CRM)
AutoSLM provides various standard and customized software and consulting solutions to the Auto Industry in South Africa, Botswana, the United Kingdom, Middle East and the United States. As such we have existing relationships with South African OEM’s, leading dealer groups – both franchised and non -franchised.
AutoSLM is a customer relationship management tool and much more. A sales executive records the customer’s name, address, telephone number and enquiry vehicle details along with any notes and other preferences about the customer. That customer record then opens up a vehicle enquiry form that is tracked through the sales executive’s online diary system.
KIT (Keep In Touch)
AutoSLM’s automated communication system allows you to send e-mail and text messages to all or any of your customers and prospects. It can be used by manager or marketing professionals from local level or group level to keep in touch with customers and potential customers. KIT is very simple to use as you can create your own individualised marketing searches.
Is your sales lead management system full of customers that have never been followed up? Do sales staff have hundreds or thousands of overdue customer contacts in their diaries? If so, then very quickly your sales lead management system becomes ineffective. Sales staff stop using it properly leading to missed follow-ups and ultimately, thousands of Rand in missed sales.
We have always prided ourselves as being “motor people” doing IT not an IT company trying to do “motor”.
Marcus Badach – M.D AutoSLM Southern Africa